This Privacy Policy (“Policy”) describes how GrabUI (“GrabUI,” “Company,” “we,” “our,” or “us”) collects, uses, processes, discloses, stores, and safeguards Personal Information in connection with the website located at https://grabui.com (the “Site”) and all related products, subscriptions, downloadable assets, and services (collectively, the “Services”).

By accessing or using the services, creating an account, or purchasing any digital product from GrabUI, you acknowledge that you have read and understood this Policy and agree to the practices described herein.

1. Scope and Applicability

This Policy applies to all visitors, registered users, free users, paid subscribers, and purchasers of digital assets through GrabUI.

This Policy governs information collected:

• Through direct interaction with the Site;

• Through account registration;

• Through subscription enrollment;

• Through one-time digital asset purchases;

• Through communications with GrabUI support.

This Policy does not apply to third-party platforms, websites, or services that may be linked to or integrated with the Site but are not owned or controlled by GrabUI.

2. Definitions

For purposes of this Policy:

“Personal Information” means information that identifies, relates to, describes, or can reasonably be associated with an identifiable individual.

“Usage Data” refers to technical or behavioral information automatically collected when interacting with the Services.

“Processing” means any operation performed on Personal Information, including collection, storage, organization, use, disclosure, transfer, or deletion.

“Third-Party Service Provider” means any external vendor or processor engaged by GrabUI to facilitate operation of the Services.

3. Categories of Information Collected

GrabUI collects information in three primary ways:

(i) information provided directly by users,

(ii) information collected automatically through technical means, and

(iii) information collected via third-party processors.

3.1 Information Provided Directly by Users

When creating an account, purchasing a product, or subscribing to GrabUI Pro, users provide certain Personal Information, including:

• First name

• Last name

• Email address

• Account password

Passwords are encrypted and stored using secure hashing protocols. GrabUI does not have access to plaintext passwords.

When contacting support at hello@grabui.com, users may voluntarily provide additional information necessary to resolve their inquiry.

3.2 Payment and Billing Information

Subscription payments are processed through Lemon Squeezy, and individual asset purchases are processed through integrated third-party payment tools. GrabUI does not directly collect or store full credit card numbers or complete financial credentials.

Payment processors may collect and process:

• Billing name

• Billing address

• Payment method information

• Transaction details

• Subscription metadata

Such processors operate independently and are governed by their own privacy policies and compliance standards.

3.3 Information Collected Automatically

When users access or interact with the Site, GrabUI may automatically collect Usage Data, including:

• IP address

• Browser type and version

• Device type and operating system

• Time zone settings

• Pages visited

• Session duration

• Navigation paths

• Clickstream activity

• Referral URLs

This information is used for security monitoring, fraud detection, service optimization, traffic analysis, and performance improvement. Usage Data may be aggregated or anonymized for analytical purposes.

4. Cookies and Tracking Technologies

GrabUI uses cookies and similar tracking technologies to ensure functionality, enhance performance, and measure engagement.

Cookies used may include:

• Essential Cookies, required for authentication, account security, and core site functionality;

• Analytics Cookies, used to evaluate user behavior and improve platform performance;

• Marketing Cookies, used to measure campaign effectiveness and provide relevant communications.

By continuing to use the Site, users consent to the use of cookies in accordance with this Policy. Users may modify browser settings to refuse or disable cookies, though certain functionalities may be limited as a result.

5. Purposes of Processing

GrabUI processes Personal Information for legitimate business purposes, including:

• Creating and maintaining user accounts;

• Processing one-time purchases and subscriptions;

• Delivering digital products and subscription access;

• Providing customer support;

• Sending transactional communications, including purchase confirmations and account notices;

• Sending marketing communications, subject to opt-out rights;

• Monitoring and improving service performance;

• Preventing fraudulent, abusive, or unauthorized activity;

• Enforcing contractual rights and Terms of Service;

• Complying with applicable legal and regulatory obligations.

Personal Information is processed only to the extent reasonably necessary for these purposes.

6. Disclosure of Personal Information

GrabUI does not sell Personal Information. Personal Information may be disclosed to Third-Party Service Providers engaged to support operational functions, including:

• Payment processors

• Analytics providers

• Hosting infrastructure providers

• Email marketing platforms

• Security and fraud detection vendors

Such disclosures are limited to information necessary for the provider to perform its designated function and are subject to contractual safeguards.

Personal Information may also be disclosed if required by law, subpoena, court order, or governmental authority, or if necessary to protect the legal rights of GrabUI.

7. Data Retention

Personal Information is retained:

• For the duration of an active account;

• As necessary to provide Services;

• As required to comply with accounting, tax, or legal obligations;

• To resolve disputes or enforce agreements.

Upon verified request for account deletion, Personal Information will be deleted or anonymized unless retention is legally required.

8. Data Security Measures

GrabUI implements commercially reasonable technical and organizational safeguards designed to protect Personal Information, including:

• Secure HTTPS data transmission;

• Encrypted password storage;

• Access control limitations;

• Infrastructure-level security protections;

• Ongoing monitoring for unauthorized access.

However, no method of electronic transmission or storage is completely secure. Users acknowledge and accept the inherent risks associated with internet-based services.

9. International Data Transfers

GrabUI operates under the laws of the United States. Personal Information may be transferred to, stored in, or processed within the United States or other jurisdictions where our service providers operate, and by using the Services, users consent to such transfers.

10. Individual Rights

Subject to applicable law, users may have the right to:

• Request access to Personal Information held by GrabUI;

• Request correction of inaccurate information;

• Request deletion of Personal Information;

• Withdraw consent to marketing communications;

• Request information regarding data processing practices.

Requests may be submitted to: hello@grabui.com

GrabUI reserves the right to verify identity before processing such requests.

11. Children’s Privacy

The Services are intended solely for individuals who are at least 18 years of age. GrabUI does not knowingly collect Personal Information from individuals under 18. If such information is discovered, it will be deleted promptly.

12. Changes to This Policy

GrabUI reserves the right to amend or update this Privacy Policy at its discretion. Revisions become effective upon posting to the Site. Continued use of the Services following such updates constitutes acceptance of the revised Policy.

13. Contact Information

For questions, requests, or concerns regarding this Privacy Policy, contact:

GrabUI

Email: hello@grabui.com